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Job Overview

As the Senior Product Manager for Chat, Video and Collaboration Integrations, you will own and lead the development of integrations that connect Datadog with the tools engineers use every day, such as Slack, Microsoft Teams, Google Chat, Zoom, Google Meet…

Key points

  1. Build integrations as a platform: frameworks, APIs and guidelines that let product teams across Datadog ship great chat…

  2. Standardize how Datadog issues and tickets sync bi-directionally across external work management systems like ServiceNow and Jira.

  3. Integrate AI capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions.

  4. Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls.

  5. Deep experience with integrations, platforms or developer-facing APIs, ideally on chat or collaboration surfaces (Slack, Microsoft Teams) or ITSM / work-management systems (ServiceNow, Jira).

  6. A track record of driving roadmaps across organizational boundaries: aligning many stakeholders with competing needs without losing speed or focus.

  7. Experience working with strategic technology partners, or a clear point of view on how to build partner relationships that move a product forward.

  8. Strong technical depth: you can work through webhooks, sync models, auth, rate limits and AI/LLM trade-offs with engineers. You don't need to code…

Skills

RoadmappingTicketing ToolsJiraCommunicationLLMsCustomer SuccessStakeholder ManagementInterviewing

Experience: Senior-level · 5+ years

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