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Job Overview

The Seneior Renewal Operations Analyst will serve as the first point of contact for Renewal Sales Representatives, reporting directly to the Renewal Operations Manager.

Key points

  1. Maintain CRM field accuracy and integrity for forecast/pipeline reports.

  2. Perform regular pipeline scrubbing to ensure data accuracy and reliability.

  3. Master the intake, analysis, and resolution of administrative and operational inquiries related to renewals.

  4. Address any system constraints that may impact renewal processes.

  5. Proven experience in the Renewal Business, with an ability to navigate a high-volume, multi-transactional environment.

  6. Familiarity with financial or revenue recognition principles and contracting guidelines.

  7. Proficiency in Tableau, SFDC (Salesforce), CPQ, and other financial tools.

  8. Exceptional written and verbal communication skills with the ability to simplify and present complex topics effectively.

Skills

SalesforceForecastingMachine LearningData VisualizationTableauCRMRecruitingFinancial Reporting

Experience: Senior-level · 6–10 years · Shift: 2:00 PM- 11:00 PM

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