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Job Overview

New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization.

Key points

  1. Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.

  2. Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans.

  3. Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth.

  4. Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.

  5. This role is eligible for a corporate bonus plan.

  6. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

  7. Preferred: experience with modern GTM tools such as Salesforce CPQ, LeanData, or Clay.

  8. Preferred: exposure to implementing AI capabilities for predictive scoring or automated routing.

Skills

SalesforceSQLAWSData VisualizationTableauExcelETLSnowflake

Experience: Senior-level

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