Senior Services Architect

Lead technical discovery sessions and deep-dive architecture workshops with enterprise customers to evaluate network architecture, security posture, application catalogs, and migration timelines.

Serve as the primary technical advisor to Service Sales Managers (SSMs), answering complex architectural questions and translating customer requirements into high-value service packages.

Architect custom Statements of Work (SOWs) for complex, multi-product deployments (including ZIA, ZPA, ZDX, and Workload/Cloud Protection) while validating technical feasibility, risk mitigation…

Bridge sales and delivery by facilitating seamless, fully documented handovers of technical requirements, design decisions…

Thrive in ambiguity, navigating dynamic environments with confidence to build clear paths forward and transform complex challenges into structured, impactful solutions.

Act like an owner, bringing an intrinsic bias for action and accountability while moving seamlessly between high-level strategy and detailed technical execution.

Problem-solver at core, energized by tackling complex architectural hurdles and committed to delivering high-impact, practical solutions.

Customer-obsessed mindset, maintaining deep empathy for internal and external stakeholders to anchor every architectural recommendation in real-world customer success.