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AI/MLSalesDigital Marketing Remote

Senior Solutions Engineer | Tokyo, Japan | Remote

Job Overview

The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology.

Key points

  1. Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers.

  2. Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility.

  3. Deliver product and technical presentations to potential and existing customers.

  4. Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.

  5. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

  6. Transparent Communication – Expect open decision-making and regular company-wide updates.

  7. Innovation-Driven – Autonomy and support to ship great work and try new things.

  8. Open Source Roots – Built on community-driven values that shape how we work.

Skills

RecruitingCommunicationSalesforceInterviewing

Experience: Senior-level

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