Executive, Analytics & Insights - Customer Success
Pasig City, 00, PhilippinesAsia-Pacific
We are looking for a Technical Customer Success Manager (TCSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform.
This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest…
In addition, the TCSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all…
The TCSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management…
Manage a portfolio of up to 20 accounts throughout their lifecycle with Armis.
Possess exceptional verbal, written, social, presentation, and interpersonal skills.
Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.
5+ years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales, systems engineering…
Experience: Senior-level · 5+ years · Job type: Full-time
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