Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department.
Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic…
Offer expert technical guidance, proactive recommendations, and robust Technical Governance to develop customized strategies for the seamless integration and operationalization of Zscaler solutions.
Proactively Drive Adoption by identifying actionable insights, anticipating technical hurdles, and developing comprehensive risk mitigation plans to ensure long-term customer success and uncover strategic…
Provide technical expertise and organizational leadership to manage complex escalations, collaborating across Sales, Support…
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment…
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution…
You are a learner. You have a true growth mindset and are obsessed with your own development…
Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes.
Experience: Senior-level · 8+ years
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