Role We are looking for a Senior Technical Success Manager to join our team. This is a remote role based in Netherlands reporting to the Senior Manager, Technical Success Management in the Customer Success Organization department.
Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction.
Build relationships with stakeholders, conduct reviews, and identify growth opportunities.
Anticipate challenges, provide proactive recommendations, and mitigate risks.
Maintain deep understanding of Zscaler products and contribute to internal and customer-facing Knowledge Base best practices.
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment…
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution…
You are a learner. You have a true growth mindset and are obsessed with your own development…
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.
Experience: Senior-level · 5+ years
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