We are seeking a ServiceNow ITAM Developer to join our ServiceNow Platform Team.
Lead technical delivery for ServiceNow SAM and HAM, focusing on the Content Library, Normalization engines, and Reconciliation processes.
Partner with business stakeholders to analyze asset management business processes and implement automated workflows that drive license reclamation and cost-avoidance strategies.
Oversee and troubleshoot complex integrations with core systems, including Coupa, Okta, JAMF, and Intune, ensuring data flow is consistent and accurate.
Build, configure, and maintain integrations with SaaS connectors (e.g., Salesforce, Workday, Adobe) and develop custom integrations for unique software vendors using IntegrationHub.
ServiceNow Certified System Administrator (CSA) is required; CIS–SAM or CIS–HAM is highly preferred.
Strong understanding of ITAM business processes (e.g., procurement, deployment, harvesting, and disposal) and how they translate into platform configuration.
Expertise in the ServiceNow SAM data model and its relationship with the CMDB and CSDM, maintaining architectural integrity across Software Models, Entitlements…
Proven experience with Cloud Cost Management/Optimization for AWS and GCP.
Experience: Entry-level · 3–5 years
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