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Social Media, Customer Support Associate

Job Overview

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money…

Key points

  1. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade.

  2. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations…

  3. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!

  4. Deliver exceptional Stripe experience by efficiently and accurately resolving issues across social media platforms (e.g., X, Linkedin, Facebook, and others).

  5. We're looking for someone who meets the minimum requirements to be considered for the role.

  6. You have prior experience in customer support and external user facing operations.

  7. You have a user first mindset and are energized by the challenge of solving difficult problems.

  8. You have excellent communication skills, both written and verbally.

Skills

Social MediaExcelCustomer SupportCommunicationProblem Solving

Experience: Entry-level · 2–5 years

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