We're hiring a Software Engineer for our User Operations team to own and build our product quality infrastructure and tooling — the systems that capture, triage, route, and acts on customer and product feedback at scale.
Develop AI-powered systems that synthesize customer signal at scale — separating noise from what matters, routing feedback to the right teams…
Build dashboards and data pipelines that give engineering and product leaders real-time visibility into bug volume, quality trends…
Build intelligent bug intake and triage systems — moving from manual, inconsistent prioritization to agentic pipelines that produce well-written, well-prioritized bug reports at scale.
Build integrations across our tooling ecosystem (ticketing systems, payment processes, CRM, data warehouse, etc.) to create seamless workflows.
Partner with domain specialists and support engineers to identify pain points and ship solutions quickly — you're building for an internal team that will…
Experience working cross-functionally to deliver highly impactful, technical projects and systems.
Job type: Full-time
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