Solution Architect, Public Sector India

You'll turn government digitisation programs into solution blueprints, proof of concepts, and winning bids, with AI at the centre of the story.

Design and deliver AI-led architectures aligned with the India AI Mission & ministry priorities, proof of concepts…

Who we serve: central ministries, state governments, PSUs, regulators, smart city and urban bodies, and digital public infrastructure programs.

Where ServiceNow fits: citizen grievance and service delivery, case management, GRC, IT operations for large government estates, workflow over legacy systems, and AI-assisted operations.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…

Preferred: hands-on ServiceNow experience, including Now Assist and AI Agents.

Preferred: familiarity with MeitY empanelment, GeM, CERT-In, the DPDP Act, and the IndiaAI Mission.