Sr Advisory Solution Consultant - MRD

Support product sales as a technical, solution, and industry domain expert within a client-facing sales team pursuing strategic enterprise customers and prospects.

Bring industry-specific expertise across Manufacturing, Retail, IT/ITES, and/or Telecommunications, with the ability to understand industry operating models, customer journeys, service operations, business processes…

Translate industry challenges into compelling solution narratives by connecting business outcomes, customer experience, workflow transformation, automation, data, and AI with ServiceNow capabilities.

Lead executive and technical discovery workshops to uncover customer priorities, operational challenges, transformation opportunities, and desired business outcomes.

Develop and deliver compelling product demonstrations and solution experiences that reflect real industry scenarios and end-to-end business processes, rather than feature-led demonstrations.

Engage credibly with senior business stakeholders, CIO/CTO/CBO organizations, enterprise architects, operations leaders, and transformation teams.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

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