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Sr. Agentic Product Manager (North America)

Job Overview

Sr. Agentic Product Manager (North America) role at Netomi (Remote, Remote · Toronto , Canada).

Key points

  1. Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.

  2. Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.

  3. Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.

  4. Define end-to-end Agentic AI architectures, covering intents, actions, tools, integration points, and decision logic.

  5. Experience designing complex workflows and integrations across enterprise systems.

  6. Ability to gather requirements, translate them into technical specifications, and drive execution.

  7. Customer-facing consulting experience with strong communication & facilitation skills.

  8. Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations.

Skills

LLMsTicketing ToolsREST APIsCRMCustomer SupportStakeholder ManagementRoadmappingCommunication

Experience: Senior-level · 4–10 years · Job type: Full-time

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