Sr. Customer Success Manager - Enterprise

You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they…

You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

Ensure customers are technically healthy and on the most recent version of our product.

Leverage existing Success Plays to assist customers, but also assist new Success Plays.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools…

Creativity with comfort running projects independently.

Improve complex issues through analysis and resolution.

Succeed in working collaboratively.