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Job Overview

You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals. You engage across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.

Key points

  1. The Platform Architect is a trusted advisor for enterprise platform strategy and governance.

  2. Your purpose is to establish governance models, anticipate risks, and enable sustainable growth.

  3. Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.

  4. Provide architectural guidance to ensure designs align with platform standards and leading practices.

  5. Shape governance frameworks covering instance strategy, integrations, and data models.

  6. Facilitate platform governance forums to drive consistent decisions across partners and teams.

  7. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

  8. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…

Skills

Problem Solving

Experience: Senior-level · Job type: Full-time

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