Staff Engineer, Web Operations

Engineers in Freshworks Marketing build the websites and systems behind our digital experiences.

They work with designers, marketers, product managers, and infrastructure teams to develop scalable applications, backend services, and content platforms.

Set Full Stack Architectural Direction: Define how our web applications, backend services, CMS platforms, and cloud infrastructure should evolve together. Document the reasoning behind…

Autonomously investigate ambitious ideas and build working prototypes to find out whether an approach will work. Explain what you learned and recommend which ideas…

Architecture and Problem Solving: Experience designing and evolving systems used by multiple teams. Strong understanding of service boundaries, distributed systems, data flow, caching…

Deep language knowledge and strong experience with React and Next.js, including rendering, state management, asynchronous behavior, and performance trade-offs.

Node.js and Backend Systems: Hands-on experience building secure APIs, integrating services, and managing asynchronous processing. Ability to diagnose problems across frontend applications and backend…

Strong knowledge of semantic markup, DOM and Web APIs, modular CSS, and responsive layouts. Experience diagnosing browser behavior, rendering issues, and performance bottlenecks.