Staff Site Reliability Engineer - Monitoring and Anomaly Detection (Monetization)

Design, build, and operate observability across the Monetization stack, including metrics, logs, and traces, using tools such as Prometheus and Grafana.

Implement automated detection for billing, data, and event anomalies, and route alerts to the responsible feature teams.

Develop reconciliation and data integrity checks across usage and billing pipelines.

Define and track service level objectives and service level indicators, write runbooks, and take part in incident response to measure and improve Monetization system…

Professional experience with Ruby on Rails, including building and operating applications such as CustomersDot.

Experience in site reliability or observability engineering, including monitoring, alerting, service level objectives and indicators, runbooks, and incident response.

Experience setting technical direction for observability, reliability, or detection work and bringing other engineers along.

Experience building anomaly detection, monitoring, or risk management tooling.