Staff Technical Solutions Engineer, Data & AI

Be directly responsible for leading and driving technical solutions for a breadth of complex problems reported by Databricks customers, including escalated and critical scenarios.

Deep Dive into code-level analysis and systems architecture of customer workloads to address issues related to Databricks products - including Spark core internals…

Serve as a customer support advisor - be able to diffuse escalations during incidents directly with customer stakeholders…

Help make the Databricks products simpler to use and customer production environments more stable, such as by influencing Engineering and Backline Support teams to…

Expertise in SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran).

Prior Support or customer-facing experience is not required for this role, but proven ability to influence cross-functionally is…

Hands-on experience with public cloud (AWS, Azure, or GCP).

Bachelor's Degree in Computer Science or related field/experience.