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Job Overview

We’re looking for a Staff Technical Writer to write and edit enterprise documentation that empowers our customers to use Fivetran and understand how our data warehouse, database, and data lake products work. You’ll collaborate with engineers, product managers, support engineers, and other technical writers.

Key points

  1. Create and maintain clear, accurate product documentation and release notes that help customers succeed.

  2. Review and refine customer-facing content, including error messages and UI text.

  3. Use a docs-as-code approach to co-author documentation with engineers, product managers, and contributors across the company.

  4. Improve existing documentation by ensuring technical accuracy, clarity, and consistency.

  5. Documentation-as-code tools, including Markdown, Git, GitHub, and CI/CD workflows.

  6. Data platforms such as Snowflake, Databricks, and BigQuery.

  7. Cloud storage services such as Amazon S3, ADLS, and GCS.

  8. Collaboration and project management tools such as Jira and Slack.

Skills

GitRecruitingAWSETLProject ManagementInterviewingHTMLREST APIs

Experience: Senior-level · 8+ years

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