Staff Voice AI Engineer – Core Platform

Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation…

Partner with product managers to work with customers, understand their use cases and technology challenges, and build for their success.

Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters.

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.).

Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling.

Be a mentor for colleagues and help promote knowledge-sharing across Voice AI engineering disciplines.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…