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Job Overview

This role will support an assigned territory of customers in coordination with our channel to maintain and grow renewal rates and establish relationships with a focus on renewing subscriptions on-time, adding new products & services and providing the highest…

Key points

  1. A point of contact with Channel Partners & Account Managers to proactively market subscription opportunities to partners and/or resolve issues that may hinder them…

  2. Effectively communicate company messages, value propositions, etc. verbally and in writing.

  3. Uncover accounts which may be at risk and develop plans to mitigate and bring them to closure.

  4. Accountable for reviewing and validating installed base reports.

  5. Bachelor’s degree or equivalent.

  6. Strong interpersonal skills / team player.

  7. High integrity, ethics and humility.

  8. Ability to build and maintain credibility with all cross functional teams.

Languages

English requiredJapanese required

Skills

SalesforceCustomer SupportSQLMachine LearningExcelForecastingCommunicationProblem Solving

Experience: Entry-level · 4+ years

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