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Job Overview

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team.

Key points

  1. Perform routine payroll tax profile audits of existing clients to ensure accuracy.

  2. Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients.

  3. Completes monthly New Hire Reporting to state agencies.

  4. Assists in monthly, quarterly and annual tax filing audits.

  5. Knowledge of US payroll taxes including federal, state, local and paid family leave.

  6. Prior experience in a customer service role.

  7. Excellent written and verbal communication skills.

  8. Ability to adapt to change and varying job responsibilities.

Skills

ExcelCustomer SupportCommunication

Experience: Entry-level · 1–6 years

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