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Job Overview

You are the expert our Account Managers bring in when a customer conversation goes beyond relationship management - a quarterly architecture review, a complex integration challenge, a strategic expansion decision, or simply when a CTO wants to talk to someone…

Key points

  1. Engage credibly with CTOs, senior engineers, and data architects as a genuine thought partner: understand their architecture, challenge assumptions, co-design pipelines…

  2. Lead technical discovery and solution design for enterprise customers evaluating new use cases, migrations, or architectural changes involving Hevo.

  3. Translate complex customer requirements into actionable guidance - both for the customer and, where needed, and for Hevo's internal engineering team.

  4. Build and maintain deep expertise in the modern data stack: cloud data warehouses, orchestration, transformation, and the broader ecosystem Hevo operates within.

  5. Deep, broad knowledge of data engineering: ETL/ELT pipelines, cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), orchestration, and the modern data stack.

  6. Hands-on experience with data integration tools, CDC, event streaming, or warehouse-native transformation (dbt, etc.).

  7. Demonstrable ability to engage at the architectural level - not just explain a product, but understand and speak to a customer's data infrastructure.

  8. Strong communication skills: you can make complex technical ideas clear to both engineers and executives…

Skills

Ticketing ToolsETLSnowflakeDatabricksBigQueryCustomer SuccessCommunication

Experience: Mid-level · 6+ years · Job type: Full-time

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