Technical Success Manager

Own customer adoption, onboarding, and continued success at your customer base.

Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure.

Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals.

Voice support for new product features & provide customer feedback to New Relic product management and engineering groups.

This role is eligible for a commission plan (as defined in the sales incentive plan document).

Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

Preferred: familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang.

Preferred: background in mobile device platforms & architectures (IOS & Android).