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Job Overview

The Places Team at Cloudflare is seeking an experienced and enthusiastic Workplace Operations Manager to lead and elevate the day-to-day operations of our Austin hub.

Key points

  1. Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpoints—ensuring everyone stays informed, supported…

  2. Track and Report Workplace Metrics: Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term…

  3. Help drive local implementation of global workplace programs—from our food program (think snack stocking, team lunches…

  4. Partner with Security and Legal teams to maintain a safe and compliant workplace. Support emergency preparedness efforts, safety drills, and incident response protocols.

  5. Preferred: have 5+ years of experience leading workplace operations teams, ideally in a fast-paced, high-growth environment, including 3+ years of people management experience.

  6. Preferred: are people-first and service-minded, with a friendly, professional presence that makes everyone feel welcome.

  7. Preferred: know how to juggle vendors, projects, and priorities—and still sweat the small stuff.

  8. Preferred: bring sharp budget management skills and make thoughtful, cost-effective decisions.

Skills

InterviewingTicketing ToolsCommunicationRoadmapping

Experience: Mid-level

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