CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
Commercial expansion experience: Experience expanding an enterprise account across multiple buying centers and selling follow-on work, not only delivering initially defined projects. Candidates whose experience is limited to delivery or project management without commercial ownership, or who lack recent AI or data deployment experience, will not be a fit for this role.
Build relationships across multiple buying centers and identify new sponsors and decision-makers beyond the current buyer.
Assess the client’s operations, supply chain, and commercial workflows to identify two or three quantified opportunities where AI deployment can create measurable value.
Translate identified opportunities into clear scopes of work and lead the expansion from discovery through client alignment and signed SOWs.
Maintain single-point accountability for the client relationship and business outcome.
Consumer packaged goods experience: Experience working in the consumer packaged goods industry, particularly with clients or operations based in the Dallas area…
You should be comfortable owning SOWs, pricing, margin, and account growth.
Recent AI or data deployment experience: Experience with AI or data deployments within the last two years…
Deep enterprise account ownership: Typically 8+ years of experience in enterprise technology delivery or consulting…
Experience: Senior-level · 8+ years
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