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Sales Remote

Account Executive - Enterprise (SLED)

Job Overview

As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions.

Key points

  1. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions…

  2. You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles, helping Higher Education institutions improve employee workflows and IT efficiency.

  3. Develop tailored ITSM and EX strategies for Higher Education clients, demonstrating how Freshworks’ solutions optimize productivity and enhance faculty and staff engagement.

  4. Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles tailored to the Higher Education sector.

  5. Prior experience selling to Higher Education institutions is a strong plus.

  6. Advanced knowledge of SaaS platforms and their role in driving institutional efficiency.

  7. Hands-on experience with ITSM solutions and EX platforms designed to improve faculty and staff productivity and engagement.

  8. Mastery in solution selling and pipeline management.

Skills

Pipeline ManagementStakeholder ManagementCustomer Success

Experience: Mid-level · 5–8 years · Job type: Full-time

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