CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
As an Account Executive, you will be in charge of growing and retaining our demand from Business Clients in Indonesia and report to the Business Development Manager.
Act as the primary point of contact for customer account management and establish trusted relationships with key accounts and stakeholders.
Ensure timely and successful delivery of solutions aligned with client needs and objectives.
Identify opportunities in existing accounts for cross-selling and upselling, driving revenue growth and customer value.
Negotiate contracts and close agreements to maximize profits.
BA/BS degree in Business Administration or relevant field.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
Skilled in data analytics tools and reporting.
Solid experience with CRM software (e.g. Freshworks, Salesforce, or Zoho CRM) and MS Office (particularly MS Excel and MS Powerpoint).
Job type: Full-time
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