CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work.
At Freshworks, we believe great employee experiences start with great people — and that includes you.
You'll guide customers through the buying journey with a consultative approach, connecting their needs with the tools that empower teams, streamline onboarding…
This is more than just a sales role — it's about impact, collaboration, and growth.
Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement, and offer tailored solutions that drive real impact.
A natural communicator who knows how to listen deeply, ask the right questions, and drive value.
Solid understanding of SaaS platforms — bonus points if you've worked with employee experience (EX) solutions.
Comfortable working in a fast-paced, evolving environment where your ideas are valued.
A consultative, adaptable, and thoughtful approach — you're strategic but also hands-on when needed.
Experience: Entry-level · 3+ years · Job type: Full-time
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