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Job Overview

We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work.

Key points

  1. At Freshworks, we believe great employee experiences start with great people — and that includes you.

  2. You'll guide customers through the buying journey with a consultative approach, connecting their needs with the tools that empower teams, streamline onboarding…

  3. This is more than just a sales role — it's about impact, collaboration, and growth.

  4. Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement, and offer tailored solutions that drive real impact.

  5. A natural communicator who knows how to listen deeply, ask the right questions, and drive value.

  6. Solid understanding of SaaS platforms — bonus points if you've worked with employee experience (EX) solutions.

  7. Comfortable working in a fast-paced, evolving environment where your ideas are valued.

  8. A consultative, adaptable, and thoughtful approach — you're strategic but also hands-on when needed.

Skills

NegotiationProspectingCustomer Success

Experience: Entry-level · 3+ years · Job type: Full-time

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