CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
As an Account Manager, you'll be at the centre of driving client success, retention, and growth across your portfolio.
You'll take full ownership of the post‑sale relationship, partnering with clients to ensure they unlock real, measurable outcomes through Experian's solutions.
You think commercially, sell solutions with confidence, and Experience digging into prospects' pain points and validating the issues they're facing with senior partners will…
Every day, you'll look ahead—spotting new growth opportunities, showcasing Experian's value in compelling ways, and building a pipeline.
You'll work with the Business Development team to progress high‑quality opportunities and keep momentum high across your accounts.
Exceptional relationship‑building skills, helping you connect with clients quickly and collaborate with Sales, Product, Delivery and Data Ops.
Sharp time‑management and prioritisation, juggling proactive engagement, renewals and issue resolution with confidence.
Commercial instincts that cut through, helping you spot upsell and cross‑sell opportunities and understand the value they create for clients.
A meticulous eye for detail across reporting, forecasting, renewals and day‑to‑day client communication.
Experience: Mid-level · Job type: Full-time
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