Account Manager, Mid-Market

At Freshworks, we believe great customer relationships are just the beginning.

In this role, you'll own and grow a portfolio of existing customers, uncover new opportunities, and help businesses get even more value from Freshworks.

You'll be part trusted advisor, part strategic problem-solver, and part dealmaker — building relationships that last while delivering results that matter.

If you love connecting with customers, spotting opportunities others might miss, and closing deals that make an impact, we'd love to meet you.

A growth mindset. You don't just manage accounts — you look for ways to expand them, uncovering opportunities and turning conversions into revenue.

Strong commercial instincts. You're comfortable owning a number, managing a pipeline, forecasting, and navigating complex sales cycles.

Executive presence. You can confidently engage senior stakeholders, ask the right questions, and connect business challenges to solutions that deliver value.

A consultative selling style. You know how to listen, challenge assumptions, and build trust while moving opportunities forward.