CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
Please note that this role is a full-time position in Shanghai.
Be fully responsible for the success and satisfaction of your merchants.
Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts.
Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience.
Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education…
Commercial experience (e.g. sales or account management) or experience in payment/ financial industry is highly preferred. Otherwise…
You can confidently use English on a day-to-day basis for technical conversations (e.g. pitching to merchants, internal discussions with global teams…
You're an excellent communicator who can build relations at all levels.
You're interested in pushing boundaries and creating value in the payment space.
Experience: Entry-level · 6+ years
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