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Job Overview

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.

Key points

  1. Partner with the sales team to ensure smooth transition and onboarding experience.

  2. Proactively build relationships with customers to create mutual trust.

  3. Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts.

  4. Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively.

  5. A strong communicator with excellent attention to detail.

  6. Motivated by building long-term and long-lasting relationships.

  7. Driven by the opportunity to make a visible impact with your work.

  8. Customer-minded, always aiming to provide the most value possible.

Skills

Customer SuccessNegotiationInterviewing

Experience: Mid-level · 5+ years

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