Customer Success Specialist (Turkish Speaking) - 11-Month Fixed-Term Contract

Lead engagement sessions that connect customer goals to measurable value and improved learning outcomes.

Use customer insights, analytics, and usage patterns to surface risks, highlight opportunities, and guide next steps.

Partner with Sales, Renewals, Support, and other teams to resolve issues, strengthen customer alignment, and support revenue outcomes.

Manage and prioritize your queue of CTAs, tickets, and assignments with accuracy, speed, and consistent documentation.

Core framework for ensuring customers achieve desired outcomes and reach learning goals.

Conducting structured engagement sessions and proactive outreach to foster long-term relationships.

Maintaining relationships and supporting key retention outcomes through value-driven conversations.

Full business-level proficiency in Turkish, both written and spoken.