Skip to Content

Customer Value Architect III

Job Overview

Customer success, account management, or consulting backgrounds are a better fit than technical ones.

Key points

  1. Connect mixpanel to customer value.

  2. Own our value workstream with customers - understanding the business challenges that led them to buy Mixpanel…

  3. Build and own relationships across business and technical stakeholders, including executive sponsors, aligning Mixpanel's capabilities to customers' highest-priority goals.

  4. Develop and execute success plans that map customer business objectives to adoption milestones and measurable outcomes.

  5. Perform ongoing discovery of the customer’s business priorities, internal toolset, and ongoing business pain – synthesize this information into actions that feed your success…

  6. Preferred: background in product analytics, growth, or data-driven product development.

  7. Preferred: experience in a technical advisory or solutions capacity (e.g., implementation, professional services).

  8. Preferred: familiarity with analytics instrumentation, event tracking, or data tooling.

Skills

Stakeholder ManagementCustomer SuccessLLMsData AnalysisData VisualizationAccount ManagementTroubleshooting

Similar jobs

More open roles like this one