Inside Sales Representative (Berlin, Germany)

Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing.

Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.

Manage inbound billing requests (such as processing renewals and changing payment term/method).

Close targeted outbound account renewals.

Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma.

Strong technical aptitude with ability to learn new products, processes, and policies as we go.

Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing).

Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve.