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Key Account Manager

Job Overview

Key Account Manager role at Swiggy (Vijayawada, AP, India).

Key points

  1. Own a portfolio of multi-outlet restaurants: Manage 30-40 high-value accounts(60 to 80 in case of Indianext cities)…

  2. Executive relationship management: Build relationships with franchise owners, regional managers, and operational heads. You are often dealing with decision-makers, not individual restaurant managers.

  3. Move beyond product features. Help restaurants think about their growth strategy across, e.g., optimizing delivery times, increasing order frequency, and cross-location consistency.

  4. Conduct monthly visits to key accounts to understand operations, gather feedback, troubleshoot adoption barriers, and surface new opportunities.

  5. Build detailed business reviews (QBR) for accounts. Analyze their performance across cuisine, compare against benchmarks, and present growth strategies.

  6. Identify expansion opportunities with existing accounts (new locations, new products/cuisine). Turn your relationship into revenue growth.

  7. 2-4 years in account management, B2B sales, or enterprise sales (proven progression from SDR/AE to AE or AM role).

Skills

ExcelData VisualizationAccount ManagementStakeholder ManagementForecastingTroubleshooting

Experience: Mid-level · 2–4 years · Job type: Full-time

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