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Job Overview

As Lead Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the UKI region. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.

Key points

  1. This is an Individual Contributor (IC) role.

  2. Your accounts will all have strategic importance to the growth of the region.

  3. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing.

  4. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products.

  5. Sales experience with ITSM products is a strong advantage.

  6. Experience in identifying, developing, negotiating, and closing large-scale technology deals.

  7. Experience in presenting a technology suite of products within an existing portfolio of accounts.

  8. Experience in proactively growing customer relationships while being curious to understand client’s business.

Skills

Stakeholder ManagementPipeline ManagementForecastingNegotiationCustomer Success

Experience: Senior-level · 7+ years · Job type: Full-time

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