CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
Our Marketing Operations team is looking for a technically sharp, operationally minded Manager to own the infrastructure behind our paid media program — from pixel to pipeline, feed to finance.
Own the full signal path for Paid: serve as the single technical owner across Tracking/Pixels, Program/Campaign, Audience/Conversions API…
Tag & pixel infrastructure: own event tracking, conversion signals, and audience data flows across ad platforms (Meta, Google, TikTok, Bing, ChatGPT…
Marketing automation: manage and optimize Marketo paid program setup, scoring, audience segmentation, and integration with ad platforms.
Data operations: manage CRM audience syncs and data pipelines between source systems and ad platforms using ETL systems.
Experience managing infrastructure for paid spend at $10M+ a year across 3+ ad platforms.
Hands-on experience with offline conversion tracking (Meta CAPI, Google Enhanced Conversions, or equivalent), including sending CRM-stage conversions back to platforms.
Experience with a marketing automation platform (Marketo, HubSpot, or similar).
Experience with CRM systems and lead routing logic (Salesforce or equivalent).
Experience: Senior-level · 5+ years
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