CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
We're looking for a Marketing Operations Manager who is excited about combining operational excellence with emerging AI technologies to help scale our go-to-market engine. We believe the future of marketing operations is increasingly agentic, automated, and data-driven, and we're looking for someone who wants to help shape that future.
Operationalize and optimize global campaigns across Marketo and Salesforce — managing segmentation, attribution, QA, and ongoing automation improvements.
Own email operations org-wide, including campaigns, nurtures, and lifecycle programs, with a focus on deliverability, personalization, and performance.
Support execution of field programs, webinars, executive events, and roadshows.
Manage registration workflows, attendee tracking, post-event follow-up, and pipeline attribution.
Deep expertise in Marketo and Salesforce across campaign operations, lead management, and system integrations.
Experience building high-performing email and cross-channel nurture programs, with strong command of deliverability, metrics, and optimization.
A track record of designing and scaling AI-enabled workflows that improve how work gets done across teams or functions.
A demonstrated ability to identify and integrate AI tools that reduce friction and shorten the time from insight to action.
Experience: Mid-level · 3+ years
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