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Job Overview

As Marketing Operations Manager, you will drive the evolution of Twilio's marketing and revenue operations infrastructure.

Key points

  1. Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX enhancements to maximize conversion rates.

  2. Analyze complex business requirements to design and deploy scalable automated workflows across CRM and marketing automation platforms.

  3. Manage end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.

  4. Integrate AI capabilities into marketing operations workflow designs to streamline core processes.

  5. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

  6. Bachelor’s degree in a related field.

  7. Strong analytical and problem-solving skills to leverage campaign data for issue identification, alongside clear written and verbal communication skills across Marketing, Sales…

  8. Experience working in a fast-paced, remote-first global environment.

Skills

Marketing AutomationSalesforceCRMCampaign ManagementProduct StrategyRecruitingCommunicationProblem Solving

Experience: Mid-level · 5+ years

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