CRM Account Director – Federal Government
Canberra, AUST CAPITAL TERR, AustraliaAsia-Pacific
You will own the post-sale commercial cycle from qualification through pricing, negotiation, contracting, and signature, partnering with the CSM who owns ongoing account strategy and customer success.
Buying Process & Stakeholder Alignment: Identify the decision makers, budget owners, and procurement stakeholders for each renewal or expansion opportunity…
Drive deep account penetration by developing, championing, and executing a multi-year commercial growth plan for renewals and expansion…
Ownership over the financial health, expansion, and long-term commercial structure of the account, including renewal and expansion forecasting provided to Operations.
The hands-on responsibility for structuring, driving, and governing complex renewal and expansion pursuits.
Proven track record of managing and influencing complex enterprise commercial pursuits without direct authority over cross-functional teams, partnering with dedicated CSMs and technical leads.
Expert-level ability to conceptualize, structure, and deliver executive-grade presentations (decks) that lead with the recommendation, are data-driven…
Proven success in driving commercial outcomes including leading large enterprise contract renewals, upsells, and defining long-term client financial roadmaps.
Proven track record of navigating Fortune 500-level organizations (e.g., Financial Services, Airlines, etc.) to achieve results, specifically managing highly fragmented…
Experience: Senior-level · Job type: Full-time
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