Principal - Solution Engineering

As a GSI Solution Architect, you will be the technical and solution engine behind our Global Systems Integrator ecosystem…

You will help GSI partners find, shape, and progress new business and expansion opportunities — bringing solution credibility to early conversations…

This is a commercially aligned role — you will be measured on partner-sourced ARR — but it is not a pure sales role.

Solution leadership, partner enablement, and technical credibility are the core of the job.

Experience in solution architecture, presales, consulting, or partner solution engineering.

Strong understanding of Employee Experience, ITSM, ESM, service desk modernisation, and internal service delivery.

Experience working with GSIs, systems integrators, consulting firms, or other partner-led business models.

Ability to build EX, ESM, and AI solution narratives, and to support both new business and expansion motions.