Senior Customer Engineer - LATAM
Job Overview
You will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers' organisations, help manage change, execute on technical projects and services…
Key points
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Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes.
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Communicate and consult effectively at all levels of the customer's organisation to earn trust and influence buying decisions.
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Bridge the technical-business gap—working with senior stakeholders to define success for proofs-of-concept and ensuring successful execution and outcomes.
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Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects.
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You'll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers…
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Preferred: experience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators…
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Preferred: exposure to product-led growth (PLG) environments and sales-assisted conversion motions.
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Preferred: background in high-growth SaaS environments (Series B–E or beyond).
Languages
Skills
Experience: Senior-level
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