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Senior Solutions Architect

Job Overview

As part of the Strategic Solutions Architect (SA) Organization, you will support the observability transformation initiatives of New Relic’s clients. Solutions Architects work collaboratively with New Relic customers across all segments, including Sales, Engineering, Product Management, and Marketing organizations.

Key points

  1. In collaboration with sales and technical success managers, you will lead blueprint engagements that ultimately guide the customer on how to achieve their observability…

  2. Understand and document the customer's current and desired state of observability and design solutions to address identified gaps.

  3. Engage with customers on-site and remotely to accelerate transformation initiatives and observability maturity for New Relic customers and prospects.

  4. Build the brand, trust, and credibility in the observability space by developing artifacts such as reference architectures, technical blogs, conference presentations…

  5. Bachelor’s degree in Computer Science (or equivalent).

  6. Hands-on experience and functional understanding of OpenTelemetry standards and other OSS such as Prometheus and Grafana.

  7. Experience in observability with New Relic, Splunk, AppDynamics, DataDog, Dynatrace, Grafana Labs, or other observability platforms.

  8. Understanding of Incident Management and Service Level measurement approaches (SLI/SLO).

Skills

CommunicationPythonJavaGoDockerKubernetesProduct StrategyRecruiting

Experience: Senior-level · 4+ years

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