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Job Overview

We are looking for a highly motivated and organized Strategic Account Director to join our Client Experience team.

Key points

  1. Serve as the primary liaison across sales, customer success, data cloud, and analytics teams to ensure seamless strategy alignment and execution.

  2. Bridge presales strategy with post-sales execution, maintaining continuity of objectives and fostering collaboration.

  3. Develop and deliver forward-thinking strategic roadmaps that align with client goals and business outcomes.

  4. Provide actionable insights, trends, and opportunities from the Zeta Marketing Platform (ZMP) to inform and enhance client campaigns.

  5. Proven expertise in leveraging first-party (1P) data for marketing insights, personalization, and activation.

  6. Solid knowledge of cross-channel marketing, including digital, media, and traditional channels.

  7. Paid digital media experience within retail, CPG, pharma, finance and travel industries preferable.

  8. Exemplary analytical skills, with a track record of using data to inform strategy and storytelling.

Skills

RoadmappingCampaign ManagementCustomer SuccessAccount ManagementStakeholder ManagementStorytellingCommunicationProblem Solving

Experience: Senior-level · 8+ years

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