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Strategic Account Executive

Job Overview

Strategic Account Executive role at Observe.AI (United States ).

Key points

  1. Own a named account list of 50 Fortune 250 prospects and drive each relationship from first conversation to signed contract.

  2. Partner with Account Associates, Solutions Engineering, and Customer Success to design and execute complex evaluations, tailored demos…

  3. Forecast pipeline and targets weekly with accuracy and discipline — no surprises.

  4. Stay close to the industry landscape across buyers, competitors, and partners, and bring structured intelligence back to product, marketing…

  5. Deep experience designing and executing deal strategies in the contact center space — you understand the buyers, the competitive dynamics…

  6. Comfortable leading high-visibility customer engagements — Customer Advisory Boards, industry conferences, product launches, and executive briefings.

  7. Skilled at gathering and distilling market intelligence across industry trends, competitive dynamics, customer needs, and prospect signals, and turning it into sharper strategy.

  8. Fluency in contact center KPIs and QA and coaching processes. You speak the language of the buyer.

Skills

Customer SupportNLPMachine LearningGenerative AIForecastingCustomer SuccessStakeholder ManagementRoadmapping

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