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Job Overview

As a Samsara Technical Account Manager (TAM), you will build a track record of customer success by leveraging your technical expertise, strong business acumen, and a commitment to living by Samsara's core values and operating principles.

Key points

  1. Transform your assigned customers’ support experience through technical proficiency and problem solving. Demonstrate an understanding of Samsara's products, including APIs, hardware, and software troubleshooting.

  2. Act as the primary technical point of contact between Samsara and assigned customers, ensuring their technical requirements and objectives are met.

  3. Develop a comprehensive understanding of our customers' business operations and use this knowledge to align Samsara's solutions with their specific needs. Identify opportunities for…

  4. Cultivate solid and long-lasting relationships with technical stakeholders within your customers’ organizations. Establish yourself as a technical trusted advisor…

  5. You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on…

  6. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set…

  7. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts…

  8. At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to…

Skills

Account ManagementCustomer SuccessStakeholder ManagementTroubleshootingPythonMachine LearningTableauSalesforce

Experience: Senior-level · 7+ years

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