Technical Account Manager

Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need.

Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries.

Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.

Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

Twilio Messaging and or Voice experience.

Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.

Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.